15 APR

We are here for you!

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During this unprecedented time, it’s important that we reconfirm we’re in this together. We are committed to our role as an essential business, continuing to operate and support our customers in a timely and safe manner. We wanted to share with you some of our actions:

  • We have implemented necessary precautions to keep our factory employees safe including staggered shifts, remote customer witness testing, following CDC recommendations for hygiene and social distancing and increased cleaning and PPE availability.
  • We are working hard to keep as many of our factory and supply chain operational as possible, while proactively managing response plans to be as prepared as possible.
  • Our Valve Doctors®, field service engineers, and technical experts are available by phone or virtual media should you encounter a problem with or require maintenance of your actuators.

In order to help us better serve you during this time, please inform us of any special requirements, e.g., special delivery or site contact requirements and specific lead times.

Thank you for your continued trust as we navigate these difficult times together. Please do not hesitate to contact us if we can help in any way.

Please contact your sales team member or imisti.sales@imi-critical.com